Cancellation policy and advice

 If you feel it necessary to cancel your booking, or change the dates when you would like to come, then we will refund any payments made to us as long as we can resell the booking which we had been holding for you. We will also retain a $100 admin fee. If we do not have enough time to resell your place then we will retain 50% of the booking cost. If the cancellation is within 7 days of commencement then we will not be able to refund at all. Therefore it is important that you have adequate travel insurance to cover any amounts that you have paid to us. The most common reason for last minute cancellations are personal injury or a death in the family, so we advise that you check your insurer will cover you in these instances. If your booking has to be cancelled by us but due to reasons beyond our control (like a pandemic, or natural disaster for example), MAMAWATA  is not liable for any refunds or travel costs so it’s also important that your travel insurance should cover operator cancellations, which most standard policies do.


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